1, the daily maintenance of elevators
A, in maintaining a period
1. the lift installed in the user to debug acceptance into the company after the completion of the 12-month product warranty period.
2. each elevator maintenance cycle will be in control of about a month.
3. maintenance staff every three months to the user to submit a lift maintenance of the report.
4, the user side in running some time on the special requirements of the elevator, in the maintenance of time, I will take full account of the user's arrangement.
5, such as in product quality problems within the sponsors, my company will be notified in the province after 24, the provinces corrected within 48-72 hours.
6, in the end product warranty period, I will provide users of the low side to conduct a comprehensive free inspection and test and free corrected the problems identified.
B, elevator maintenance contracts signed after
1, the user side and my company signed a maintenance contract we will send regular maintenance staff of professional users in the elevator scene roving maintenance.
2, each elevator maintenance cycle will be in control of about a month.
3, maintenance staff every three months to prompt the user to lift a security dimension of the report.
4, the user side in running some time on the special requirements of the elevator in the maintenance of the time I will take full account of the user's arrangement.
5, for the user to lift a 24-hour emergency repair services.
6, free of charge once a year "for security checks", for a price correction of the problems uncovered.
2.Parts and Accessories Supply
A, Product warranty period
1. For the user side of the elevator, I will free replacement under normal use of the elevator damaged parts.
2. We will be in the company's spare parts for library users to separate each type of lift is ready to lift two sets of the control panel and a sufficient number of wearing parts.
3. Elevator will be ready to use part of the scene we were done with the common vulnerability of a use.
B, Products During the quality After
1. Exceed the quality of products after the warranty period for spare parts supply in a good reputation payment under the premise of "supply after the first payment" principle to ensure security for high-quality building elevator operation.
2. Users such as I signed with the elevator maintenance contract we will be in the company's spare parts for library users to separate each type of lift is ready to lift two sets of the control panel and a sufficient number of wearing parts.
3. The signing of the maintenance contract for my company will lift users for a price that under normal circumstances, damage to the lift components.
4. The signing of the maintenance contract will be ready to part with the use of parts and components have.
5. We will offer concessions to users of the consumable parts price list.
1, for the maintenance of professional engineers to the site to users free technical guidance to the training of two maintenance staff.
2, Lang elevator company in Lancaster two free training maintenance personnel (travel, room and board, the information for themselves) until the master basic operation of the operation, maintenance, repair correctly, maintenance, excluding the general failure.
Customer Service Centre
One of your phone, we have a responsibility
Customer Service Centre will call center system, SMS maintenance management system, REM-X remote monitoring systems, systems integration technology to help optimize and become a link of communication with customers.
Preventive maintenance prevention
Lancaster Lang lift absorption of similar industries advanced maintenance techniques, the full implementation of preventive maintenance, customized maintenance plan for the operation of the lift and failure to provide a reliable guarantee.
Remote Monitoring System REM-X operations proclaimed
Elevator remote network REM-X is based on the internet network design e-era computer system, take the initiative to lift the status and fault records and summarized by the analysis, forecast future trends.
Service outlets over the Internet
Lancaster Lang service station near the lift on your side, and close to the customer, and the demand for the services you provide neighbors.
Accessories adequate supply centre
In accordance with the geographical settings of the accessories and efficient logistics, the protection of the timely supply of parts. To each of the accessories have to undergo a rigorous inspection, a quality guarantee.
Expert team of professional wisdom
Product research and development, technical support, maintenance of excellence in a team, control of the West Lang lift the advanced technology and management methods, to provide customers with products and services.